What do you get from an Ongoing Service agreement?

The most important benefit of entering into an Ongoing Service Agreement is to take advantage of regular face to face reviews of your circumstances, which will ensure that your investment objectives continue to be met.

This is an integral part of the advice process which research has shown will create more long-term value for clients.

You can select different levels of service, which provide as a minimum an annual review, but can also provide six monthly reviews, or quarterly reviews, to suit your requirements.

At each review meeting we will update your personal circumstances and check whether your lifestyle and investment objectives have changed. We will also update your risk profile and determine whether your current investments are still appropriate. It may be that, as a result of our review for example, that we need to re-balance your investments, or switch your funds to continue to meet your objectives, which we will do as part of the ongoing service arrangement.

You might think that your objectives are unlikely to change, but a lot can happen in 12 months. For example, market conditions can change very quickly, and this can impact on your investments. Attitudes to risk also change over time, particularly as you near retirement, or if your health changes for example. Equally, someone who is new to investments might initially have a risk adverse approach, but as they gain investment experience and understanding, their approach to risk may change.

At the review meeting, we will also take time to make sure that you are utilising your tax allowances in the most efficient way, provide you with updates about your investments and provide you with any additional support you may require with correspondence.

All our clients who have an Ongoing Service Agreement also benefit from online access to their investment information through our Personal Finance Portal.

Beyond the benefits of face to face review meetings, our Gold and Silver Service clients also receive our quarterly Newsletters, providing valuable updates on the financial services market.
Our Gold Service clients also receive annual tax guides, along with detailed ongoing personal tax and estate planning advice, including direct liaison with accountants and solicitors, where required.

The cost of our Ongoing Service arrangements varies according to the level of service required, but also according to the complexity of your overall investment portfolio. Our charges will always be explained in full by our advisers and are clearly documented in our Private Client Agreement and Client Fee Agreement.

Our minimum fee for our Bronze ongoing service level, which include one annual face to face review is £1,500.

Ongoing service fees can either be paid direct, or by deduction from your investments on an ongoing basis, whichever method you prefer.