Complaints Procedure

Financial-consultants
Financial-consultants

If you wish to register a complaint, please contact us:

Christina Clegg

Christina Clegg Financial Planning Services Limited

1st Floor, Unit 8

Vantage Court

Riverside Business Park

Barrowford

Lancashire

Bb9 6BP

Or by calling us on 01282 614444

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

The Benefit of Independent Financial Advice Explained

Why taking personalised financial advice is a good idea, both now and in the future.

Our team has over 100 years of experience in financial services - so why not arrange a free initial meeting with a Financial Consultants and find out how we can help? Call us on 01282 6144.

Investment advice
22.09.26

Social media investment advice too risky

More evidence that taking investment advice from social media is a bad move. The TSB found that over 50% of people who had acted on an investment offer seen on social media had lost money. The average was £690. In the case of crypto currency, this confirms the ongoing advice from the Financial Conduct Authority (FCA) that anyone investing in crypto should be...

Awards and Accreditations

Pension Transfer Gold Standard
Investment-Planner
Financial Vulnerability Taskforce
Uk Top Rated Adviser 2026
Uk Top Rated Adviser 2025
VF 23
Vouched For 2022
Vouched For 2021
Vouched For 2020
Vouched For 2019
Vouched For 2018
Vouched For 2017
Vouched For 2016
Vouched For 2015
Vouched For 2014

The quality of service from Adele and everyone at the company was excellent, in fact the service we received was better than that.

Mr & Mrs F

Adele has been professional and knowledgable, yet also personable and fun to spend a lot of time with! I wouldn’t hesitate to recommend her to friends and family.

Mrs C

I would like to thank you all for the advice financial advice given to myself regarding my pension, especially Adele.

Mr O