Defined Benefit (Final Salary) Pensions – FCA Video

The Financial Conduct Authority (FCA) have produced a very helpful video “The Defined Benefit transfer process explained” – which aims to help consumers better understand the financial advice on transferring out of a defined benefit pension.

The video can be found on the FCA website or by following this link and can be downloaded and saved to your computer or viewed online. www.fca.org.uk/news/news-stories/fca-publishes-video-help-consumers-understand-pension-transfer-advice

Or you can simply watch it below.


The video is very helpful for anyone considering taking advice on transferring their defined benefit pension, which is why we recommend everyone to watch the video. It’s only 17 minutes long and explains the advice process very thoroughly.

The video is also designed to help those consumers who have already gone through the pension transfer process to understand whether their adviser covered all the required information in the advice process.

The video clearly explains the difference between independent financial advisers and restricted advisors and the requirement for unqualified advisers to be clear with consumers if they are outsourcing the advice process to another qualified adviser.

If you have any questions about the advice process having watched the video please do not hesitate to call.

22.10.20

Well done Leah

Well done to Leah on passing her latest examination, known as CF1. Issued by the Chartered Insurance Institute, this is acknowledged as one of the toughest to pass because it covers U...

Awards and Accreditations

Did not expect anything other than a professional service. Excellent.

Mrs L

The quality of service from Adele and everyone at the company was excellent, in fact the service we received was better than that.

Mr & Mrs F

Adele was wonderful! She explained everything and made us feel at ease at all times. It was wonderful to deal with her.

Mr & Mrs C

Highly recommended to friends and relatives. Contacting Christina was the best thing we ever did. We wouldn’t be in the financial position that we are, without her.

Mr & Mrs L

Friendly, approachable and reliable. Christina always keeps appointments, returns calls, and advises to your individual needs.

Ms F

We have always found Christina to be reliable and honest. We value her services because nothing is too much trouble and she is never too pushy.

Mr & Mrs P

The representative was very good and we were happy with the meeting.

Mr & Mrs B

I found it very easy to do business with Christina, she talked to me as a friend and I would recommend her to others.

Mrs L

Very satisfied! A quick, friendly and professional service.

Mr P

Christina is thorough and she explains matters in a clear manner. Time is always given for questions to be asked and I have never felt under pressure to buy any particular products.

Mrs D

Everything was explained in detail and all my questions answered giving me a better understanding of my circumstances.

Mr R

Overall and excellent service from Adele – thank you!

Mrs W

I will be recommending Adele to act for colleagues I work with, who will need the same advice as I have received in the future.

Mr M

The service provided was both professional and extremely helpful, without Christina’s help we would have lost money and took a long time to obtain our pension funds.

Mr & Mrs W

I would like to thank you all for the advice financial advice given to myself regarding my pension, especially Adele.

Mr O

Christina is a very approachable young woman and is always ready to answer any questions. I would not hesitate to recommend her to friends.

Mrs V

The service provided was both professional and extremely helpful, without Christina’s help we would have lost money and took a long time to obtain our pension funds.

Mr & Mrs W

Adele, what an easy, straightforward manner you have. It was so good of you to set aside time to look over my finances……you have been kind and concise and I feel a lot calmer. Thank you so very, very much.

Mrs B

We’ve only been clients for a couple of months, but we both feel that we have made the right decision. After first meeting Adele she put our minds at rest.

Mr & Mrs P

We have been very happy with the service and everyone we have spoken to at the office has been very helpful.

Mrs P

Highly recommended to friends and relatives. Contacting Christina was the best thing we ever did. We wouldn’t be in the financial position that we are, without her.

Mr & Mrs L

Adele has been professional and knowledgable, yet also personable and fun to spend a lot of time with! I wouldn’t hesitate to recommend her to friends and family.

Mrs C

Adele was wonderful! She explained everything and made us feel at ease at all times. It was wonderful to deal with her.

Mr & Mrs C

I have a sense of trust towards the people and the company. Thank you.

Mrs F

The quality of service from Adele and everyone at the company was excellent, in fact the service we received was better than that.

Mr & Mrs F

We have always found Christina to be reliable and honest. We value her services because nothing is too much trouble and she is never too pushy.

Mr & Mrs P

Adele was very easy to like from the moment we met her. She always arrives on time, and she has changed our lives in as much as showing us how to enjoy our money more.

Mrs W

On first meeting Christina in person she set my mind at rest and sorted everything I needed.

Mr T

The representative was very good and we were happy with the meeting.

Mr & Mrs B

We’ve only been clients for a couple of months, but we both feel that we have made the right decision. After first meeting Adele she put our minds at rest.

Mr & Mrs P

Christina provides an extremely thorough, in depth service with clear and concise information given at every stage, highly recommended.

Mr R